Group administrating
  • How do I create a group?
    To create a new group:
    1. go to the "Groups" section on your main profile page;
    2. click the orange "Create a group or an event" icon;
    3. select the group type ("hobbies," "business," or "event");
    4. fill out the requested fields and click "Create".
    Note that you cannot use inappropriate phrases or language in group names or descriptions, while appeals to illegal activity are also forbidden. The Odnoklassniki administration blocks groups that do not conform to the rules. You can read over the main requirements for group content here.
    Was this info helpful? Yes • No
    Thank you for your answer!
    Article updated on 16.11.2016
  • Requesting to join groups
    If your group is closed or you have the "Only the group administration can invite new members" option turned on in the group settings, the administrator or moderators have to process requests to join the group. All requests can be looked over and processed in the "Members" section under "Want to join." This section appears only when there are requests to join the group. Click "Accept" or "Reject" for each user to accept or reject them. You can also accept all existing requests at the same time by clicking "accept all" under the list of requests.
    Was this info helpful? Yes • No
    Thank you for your answer!
    Article updated on 16.11.2016
  • What is the "blacklist"?
    Users on a group's "blacklist" do not have access to its news, albums, or other sections; in other words, they are no longer part of that group's life. Note that members on the "blacklist" are deleted from the group's member list. If you delete someone from the "blacklist," they do not reappear in the group's member list. However, they can be accepted to the group once again after being removed from the "blacklist."
    Was this info helpful? Yes • No
    Thank you for your answer!
    Article updated on 29.12.2015
  • How do I remove a user from the "blacklist"?
    To remove a user from a group's "blacklist":
    1. go to the "Members" section;
    2. select "Blocked" in the menu on the left;
    3. hold the cursor over the picture of the user you want to remove from the "blacklist";
    4. select "Unblock" in the menu that comes up;
    5. click "Unblock" to confirm.
    The user can then be accepted into the group once again.
    Was this info helpful? Yes • No
    Thank you for your answer!
    Article updated on 29.12.2015
  • How do I remove users from a group?
    To delete users from your group, just put them on the group's "blacklist."
    Was this info helpful? Yes • No
    Thank you for your answer!
    Article updated on 16.11.2016
  • What rights do group administrators have, and which do moderators have?
    Group administrators can:
    • assign and remove the status of group moderator;
    • change the status of the group ("open"/"closed");
    • change the group's main picture;
    • change group settings (basic as well as privacy settings);
    • delete the group;
    • do everything moderators can do.
    Group moderators can:
    • process requests to join the groups;
    • create, delete, and change topics and albums;
    • delete messages from topics and pictures from photo albums;
    • add users to/delete users from the "blacklist".
    Was this info helpful? Yes • No
    Thank you for your answer!
    Article updated on 16.11.2016
  • How do I give administrator rights to another group member?
    Administrator rights can only be given to group moderators. If the member you want to make an administrator is not a moderator, you first need to make him or her one. You can find instructions on how to make users moderators here. To transfer administrator status:
    1. go to the "Members" section in your group;
    2. hold the cursor over the picture of the moderator you want to make the administrator;
    3. choose "make administrator" in the menu that appears;
    4. put a check next to "Yes, I want to transfer group administrator rights" and click "Next";
    5. enter the code sent as an SMS to your phone in the field provided;
    6. click "Assign" to confirm.
    The chosen moderator immediately becomes the group administrator, while you go back to being a moderator.
    Was this info helpful? Yes • No
    Thank you for your answer!
    Article updated on 29.11.2016
  • How do I promote a group member to moderator?
    To make group members moderators:
    1. go to the "Members" section in your group;
    2. hold the cursor over the picture of the user you want to make a moderator;
    3. choose "add to the list of moderators" in the menu that appears.
    That user will then become a moderator of your group. Note that only group administrators can name moderators or remove moderator status.
    Was this info helpful? Yes • No
    Thank you for your answer!
    Article updated on 29.11.2016
  • How do I remove moderator status from a user?
    To remove moderator status from a group member:
    1. go to the "Members" section in your group;
    2. hold the cursor over the picture of the moderator you want to demote;
    3. choose "exclude from list of moderators" in the menu that appears;
    4. click "Exclude" to confirm.
    Note that only group administrators can name moderators or remove moderator status.
    Was this info helpful? Yes • No
    Thank you for your answer!
    Article updated on 29.11.2016
  • How do I delete comments left on a topic?
    To delete a comment left on a topic:
    1. open the comments left on the topic in the "Discussion" section;
    2. hold the cursor over the comment and click the X that appears ("Delete comment" will show up);
    3. click "Delete" to confirm.
    There is also another way to delete topic comments:
    1. click on the topic to open it in a new window;
    2. hold the cursor over the comment and click the X that appears("Delete" will show up).
    Was this info helpful? Yes • No
    Thank you for your answer!
    Article updated on 29.11.2016
  • How do I delete a topic from my group?
    To delete a topic in a group:
    1. find the topic in the "Feed" tab of the group's "Topics" section;
    2. click the trash bin icon that appears in the right-hand corner when you hold the cursor over the topic;
    3. confirm your selection.
    You can also delete a topic in a group like this:
    1. find the topic in the "Feed" tab of the group's "Topics" section;
    2. click the topic text to open it in a new window;
    3. hold the cursor over the triangle icon and click "delete topic" in the menu that comes up;
    4. confirm your selection.
    Was this info helpful? Yes • No
    Thank you for your answer!
    Article updated on 29.11.2016
  • How do I create a business group?
    You can promote your goods or services only in a dedicated group of ""Company or Organization"" type. To create a business group:
    1. Enter the Groups section;
    2. Press ""create a group or an event"";
    3. Choose the ""Company or Organization"" group type;
    4. Then fill in all the proposed fields;
    5. Specify contact data;
    6. Press ""Create"".
    Note that by creating such a group, you repeatedly agree with the terms of the License Agreement and Group Content Requirements. Some details:
    • Business groups can only be open;
    • To make it easier for the users to find your group please specify the Activity Type, Category and Key Words (Tags) that represent the most adequate description of your group;
    • The profile of the administrator of such group should comply with the site rules. The administrator is fully responsible for the group's activities;
    • Advertisement in such groups should be marked with a ""promo"" sign;
    • The excessive use of ""Invite to the Group"" function is regarded as unsolicited advertising or spam;
    • The information on the terms of placing announcements and/or advertisement on OK can be found here;
    The OK administration interferes in groups' management only in case of gross violations of the License Agreement terms (including by the members of these groups when the groups' administration takes no action).
    Was this info helpful? Yes • No
    Thank you for your answer!
    Article updated on 29.12.2016
  • How do I delete a group?
    To delete a group you created:
    1. go to the group;
    2. click "Delete group" under the group's main picture;
    3. click "Delete" to confirm.
    Note that deleted groups cannot be restored.
    Was this info helpful? Yes • No
    Thank you for your answer!
    Article updated on 29.11.2016
  • I accidentally deleted my group! How can I get it back?
    Unfortunately, you cannot restore a deleted group. You can only create a new one.
    Was this info helpful? Yes • No
    Thank you for your answer!
    Article updated on 29.11.2016
  • For what reasons can the site's administration block a group?
    A group may be blocked by the site's administration for violating the License Agreement or group content requirements.
    Was this info helpful? Yes • No
    Thank you for your answer!
    Article updated on 29.12.2015
  • Money transfers to groups
    Money transfers to groups is a new function that let the group's members transfer funds to the group. If you maintain a business group or a charity group, you will appreciate this new opportunity. To enable money transfers:
    1. press the ""Settings"" button under the group's main photo;
    2. Choose the ""Money transfers"" option in the menu on the left;
    3. Activate transfers in the respective line in the middle of the window;
    4. ""Link"" the banking card to which funds are to be transferred;
    5. To get notifications on transfers tick the ""Notifications on transfers"" line;
    6. Save the changes.
    After the function is enabled a link to money transfers will be available to all the parts of your group under the main photo of your group. To transfer funds the group participant is to follow the link in your group, enter the amount, a comment (optional) and specify the number of the card from which the funds should be charged. The whole payment history is available in the List of Transfers section at the upper right-hand corner of the transfers page. Funds can be transferred from Russian bank cards in 18 countries. No fee for money transfers from MasterCard or Maestro cards is charged. Security and implementation of money transfers are provided by VTB24 bank. The responsibility for the group's activity and the subject of payment is borne by the group's administrator.
    Was this info helpful? Yes • No
    Thank you for your answer!
    Article updated on 29.12.2016
Didn't find the answer you were looking for?