Max was invited again so that he could reinstall the broken strings (double string H3-C4). A string broken near tuning pin.It's string double, that is, on iron plate hitch has string divided and it goes upwards to be fixed on two tuning pins. Max did not wanted set new strings. He did wanted kept "native" to keep according sound it's piano. How he did it: 1 He twisted out the pins of double broken string from a pinblock (3-5) turnes 2 He removed broken string from the hole of the pin. 3 He put "conditionally a new string" on the hitch doing a loop in other new place. 4 He made new loop. Did insert end of a string up. It was hard to need get up it's between bass strings 5 Did set new loop on the hitch after. 6 Did inserted passed free part of the string through the pressure bar to lift up it's end to tuning pin 7 He inserted end of a string into tuning pin (an add brought pin that neither of this piano) 8 He bent the free end of the string ( add pin) to make coils. Did stucked the end in the pin. Holding pin of it's left hand, Max did 3-4 full turns clockwise him right hand to make the coils from string. Used small T-bar wrench 9 He took the string out of this pin 10 He put coils of string on "native" pin in the piano and inserted it's end in hole of tuning pin. 11 He distributed the string to the bridge pins. One man (Kosty) did helped him which kept end of a string his palm and strong pulled it's when Max distributed the string to the bridge pins 12 With his right hand, Max holds a sting of a screwdriver of the coils so that it's do not drive out from each other on the pin during it's screwing. Him left hand makes a smooth movement of the handle T-bar clockwise. 13 He corrected the lower part (loop on the hitch) using a screwdriver to make it sit as tightly as possible on iron plate. He slight press on a loop a sting of a screwdriver around a hitch 14Did rotated the pin and brings it's to the desired tone. Try do it as me and it been done good Good luck, USA technincians wrote here https://groups.google.com/forum/?pageId=109101839503829526809#!topic/pianotech/1eMFqSrb_tk Joseph Garrett Regi Hedahl The hitch pin is not designed to hold up to the tension of multiple strings and I've seen broken hitch pins as a result. The proper way for the broken string would have been. 1. Splice the string 2. Replace the string Joseph Garrett Regi, You are correct. You need to understand that we are dealing with a Rusky! It's all about Mickey Mouse Repairs and OOOOOO Look at Me! This guy is trying, in both the figurative and literal sense, imo. In a way it's comical. I wish there was someone or someway that he could get some real mentoring. Best, Joe Joe, Regi Hedahl Exactly... There has been a lot of hack jobs done like this in my neck of the woods so I see the results of it and often have to be the one who gives the bad news to the owner. The latest victim is a Steinway M that was recently rebuilt that the owners are very discouraged by so stand by. Joseph Garrett Yes. This is too often played out around the countries, ours and theirs. I am a strong proponent for a certification for "rebuilders". It, unfortunately, has been on the "back burner" way too long. And with recent political shenanigans is still further back on the list of to do things that need, desperately to be addressed in our industry. Hey! Just because everyone else does it wrong is no reason to call it good! Sheesh! Dumbkof!