Many UX teams rely on remote usability testing to efficiently get design feedback from users. There are two types of remote user testing : Moderated remote testing involves a researcher meeting with a participant via remote screen-sharing software, which allows the researcher to provide instructions, observe the user’s interaction with the design in real time, and ask followup questions specific to that participant’s session. Unmoderated remote testing does not require a researcher to attend each test session; instead, a software application provides instructions to users, records their actions, and may ask them predetermined followup questions. Is Unmoderated Testing Right for Your Project? Unmoderated studies do not include any direct interaction...
Goals vary from study to study, and a tool that is well suited to one study might be not at all effective for another. Knowing the study objectives is essential in order to make a good tool choice. In this stage, you will also need to think about the types of participants you want to include in your study. What should their demographic be? Where do they need to be located? Will they be users new to your system or experts? Will they match a particular persona or user group in your target audience? These questions usually are determined by your study objectives and can also inform your tool .... https://samplecic.ch/unmoderated-user-tests-how-and-why-to-do-them-2.html


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