Please make sure that OKs have actually been transferred to a game. To do this, check the balance statement from your profile.

A list of 90 recent transactions will appear in this section. If everything is correct and the OKs have been transferred, you need to contact the developer of the game or application. Support for games and applications is provided by their developers. If the problem is not solved by the game's support team, feel free to contact our Customer Support Team.

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