If you didn't receive a letter with e-mail confirmation instructions, please check your folder where all e-mails that were marked as spam go. Your e-mail filter might have redirected the letter to this folder. Also, check your "Social" folder. The e-mail might have been sent there automatically. After that, check if you have entered your e-mail address correctly.

After that, you can try sending the e-mail again. In the worst case, try entering a different e-mail address.


If this does not help either, please contact the Customer Support Team.


For the sake of security, we strongly recommend that you include both an e-mail address and a mobile phone number in your profile.

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